My assessment invitation shows incorrect information

Here’s what to do if any of the following information looks wrong in your invitation:

Assessment deadline

If you have questions about your deadline, we recommend getting in touch with the recruitment team at the company you’ve applied to. You'll usually be able to find their contact details in your assessment invite. If you don’t see any of this information, use this form to get in touch with our support team.


Role information

Your assessment invitation will tell you which company has invited you to complete our assessment and the role in question. 

If you don’t see any of this information or have questions about it, please reach out to the company you are applying to and they will be able to provide you with further information. Alternatively, you can get in touch with our support team by using this form. We’ll be happy to let you know which company is assessing you, and for which role.


Wrong name

If the name on your invitation is incorrect, please get in touch with the team at the company you’ve applied to. You’ll need to explain that your email has been mistakenly paired with the incorrect name. They’ll be able to correct your information for you.