Candidate Support

Can't find the answer to your question in our knowledge base?

• Contact us

Understanding our assessment

• The Arctic Shores Task-Based Assesment - An Overview
• Who are Arctic Shores?
• What is a Task-Based Assessment?
• What do the tasks in the assessment measure?
• What’s the science behind the assessment?
• How will my results be used in the recruitment process?

Before you begin

• I've missed my deadline
• I'm experiencing issues with self-registration
• Can I use ChatGPT or other Generative AI tools to help me complete the assessment?
• Do I need to practice?
• What does the assessment involve? Can you give me a description of what to expect?
• I haven't received my invitation

See all 7 articles

Completing the assessment

• I've experienced a technical issue while taking the assessment
• What devices and web browsers are recommended for taking the assessment?
• I'm stuck on a screen with a device icon
• I'm frozen on the practice task / task with arrows (Direction)
• 'Hmm, we can’t seem to load your assessment right now'

My results

• Will I receive a report after completing the assessment and how do I interpret my results?
• I haven’t received my feedback report
• I can’t access the report from the link I’ve received - what should I do?
• I disagree with my results!
• Why do other personality tests give me different results?
• Why haven't I heard if I am progressing to the next stage of my application yet?

Diversity and inclusion

• What is a reasonable adjustment and how do they work?

Security, privacy and compliance

• What regulation does Arctic Shores comply with?
• Is my data protected?
• What is your Privacy Policy?